Terms of Service

1. Agreement and Who We Are

These Terms of Service ("Terms") are a binding agreement between you and Web Shopping Systems, Inc. ("Web Shopping Systems," "we," "us," or "our"). They apply to your use of webshoppingsystems.com (the "Site"), our online client portal (the "Portal"), and every service we provide (the "Services").

By using the Site, registering for the Portal, requesting an estimate, or buying a Service, you agree to these Terms and to our Privacy Policy. If you accept on behalf of a business, you confirm you have authority to bind it, and "you" means that business.

A service page, written estimate, or proposal may set project terms such as price, scope, and turnaround. If those terms conflict with these Terms, the project terms control for that project only.

"Business days" means Monday through Friday, Pacific Time, excluding U.S. federal holidays.

Contact us

• Mail: Web Shopping Systems, Inc., 732 S. 6th Street, Suite 5918, Las Vegas, NV 89101
• General questions, requests, and notices: info@webshoppingsystems.com
• Problems using the Site or Portal: support@webshoppingsystems.com
• Phone: 888-508-0830
• Online: webshoppingsystems.com/contact

2. Our Services

We provide custom PHP development, including development assisted by AI coding tools, and fixed-price services such as the PHP Upgrade Readiness Report, Fixed-Price PHP Upgrade, and PHP Security Review. Each Service's scope, price, turnaround, and deliverables are described on its service page or in your written estimate.

• Fit confirmation. For fixed-price Services, we confirm that your site or application fits the tier you purchased before work begins. If it does not, you may move to the tier that fits or receive a full refund.
• Turnaround. Turnaround times are stated in business days. They start once we have the access, code, and information we need, and they pause while we wait on you (see Section 6).
• Out of scope. Unless your estimate says otherwise, Services do not include new features, redesigns, problems that existed before our work, hosting fees, or third-party license or service fees. We quote these separately.
• Not a certification. A PHP Security Review is not a PCI DSS audit or certification.

3. Registration and the Client Portal

You must register for a Portal account before we begin work. When you register, you agree to:

• Provide accurate, current, and complete contact information, including your name, email address, and phone number.
• Keep that information up to date in the Portal.
• Register only for yourself or for a business you are authorized to represent.

We rely on this information to deliver Services, sign you in, and reach you about your project. We are not responsible for delays or missed messages caused by inaccurate or outdated contact information.

Passwordless access. The Portal does not use passwords. To sign in, you request a one-time sign-in link or code, which we send to the contact information on your account. Anyone who controls that email account or phone can sign in as you, so you are responsible for:

• Keeping your email account and phone secure.
• Never forwarding or sharing a sign-in link or code.
• Telling us right away at support@webshoppingsystems.com if you think someone else has accessed your account.

You are responsible for activity in your account until you notify us of unauthorized access.

Problems using the Site or Portal. Report errors, broken pages, trouble signing in, or any other problem using the Site or Portal to support@webshoppingsystems.com.

4. Communications and Consent

You choose how we may contact you. We ask for consent separately for each message type and each channel:

• Every channel is optional. Consent to promotional messages is never a condition of purchase. You do not have to authorize every transactional channel to receive Services.
• Fewer channels can mean delays. If you turn off every transactional channel, we may be unable to reach you about your project. We may pause the project until you turn a channel back on.
• Change your permissions anytime in the Portal.
• Opting out. Reply STOP to any text to stop texts, or HELP for help. You may also use the unsubscribe link in a promotional email, tell us during a call, or email info@webshoppingsystems.com. We honor opt-out requests made by any reasonable means as soon as practical, and no later than 10 business days after we receive them.
• Text message terms. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Sign-in messages. One-time sign-in links or codes that you request are sent only to complete your sign-in. They are not promotional messages.

5. Your Code, Files, and Systems

You may submit only code, files, databases, and other materials that you own ("Client Materials") for a security review, PHP upgrade, or any other Service that involves reviewing, testing, or changing programming code. By submitting Client Materials or giving us access to a site, server, or account, you confirm that:

• You own the Client Materials, and you own or control every site, server, hosting account, and system you ask us to access or test.
• Any third-party libraries, frameworks, themes, or plugins inside your application are used under licenses that allow the work you request.
• Submitting the materials and granting access does not violate any law, contract, or anyone else's rights.
• For security testing, you authorize us in writing to test the systems named in your estimate. We test only those systems, at times we agree on together.

We may decline or stop work if we have reason to believe you do not own the Client Materials or lack authority to grant access.

Access credentials. Where possible, give us accounts or credentials created just for your project, and change or revoke them when the project closes.

Backups. Keep your own current backups of your site, code, and data. We work on staging copies wherever possible, but you remain responsible for your backups.

AI-assisted development. We use AI coding tools, including Claude Code, to help inspect, change, and test code. A human developer directs the work and reviews every change before release. By using our Services, you agree that portions of your Client Materials may be processed through these tools as needed to perform the work.

6. Your Responsibilities and Response Times

You must respond to our requests for access, site information, or code information within 48 hours, counting business days only. For example, a request sent Friday at 3:00 p.m. is due by Tuesday at 3:00 p.m.

If you do not respond in time:

• Turnaround times are extended by the length of the delay.
• If delays continue, we may place your project on hold and resume it when our schedule allows.
• Delays caused by late responses do not entitle you to a refund.

You are also responsible for:

• Giving us accurate information about your site, hosting, and requirements.
• Your hosting account, domain, and third-party services, and their fees.
• Keeping your contact information current so our requests reach you.

7. Fees, Payment, and Refunds

Prices are shown on each service page or in your written estimate. Unless your estimate says otherwise, payment is due before work begins. Prices do not include hosting fees, third-party license or service fees, or applicable taxes.

No refunds after work begins. Work begins when we start accessing, copying, analyzing, or changing your site, code, or systems for your project. Once work begins, fees are non-refundable, including if you cancel, stop responding, or decide not to use the work.

Before work begins. If we find that your project does not fit the Service you purchased and you choose not to move to a tier that fits, you receive a full refund. If you cancel before work begins, email info@webshoppingsystems.com and we will refund your payment in full.

Readiness Report credit. The PHP Upgrade Readiness Report fee is credited toward a Fixed-Price PHP Upgrade booked within 14 days, as described on the service page.

8. Reviewing Completed Work and Reporting Problems

Review within 7 business days. When we submit work to you as completed, such as a report, a staging copy for approval, or finished code, you must review it within 7 business days. If you have not approved the work or reported a problem within that time, the work is considered accepted.

Report problems within the 14-day fix window. Any problem with completed work must be reported to info@webshoppingsystems.com within 14 calendar days after we submit the work as completed. For PHP upgrades, the 14 days begin when your live site is switched over. Describe the problem, the page or feature affected, and the steps that cause it.

• We fix, at no charge, problems caused by our work that you report within the 14-day fix window.
• Not covered: problems that existed before our work, changes made by you or others after delivery, hosting or server changes, third-party software or service changes, and new features or scope changes.
• Problems reported after the 14-day fix window are handled as new, billable work.

9. Ownership and Confidentiality

• Your materials. You keep ownership of your Client Materials.
• Your deliverables. When you have paid in full, you own the custom code and reports we create specifically for you, subject to any third-party licenses.
• Our tools. We keep ownership of our pre-existing tools, scripts, templates, and know-how. If any are built into your deliverables, you receive a non-exclusive, perpetual license to use them with those deliverables.
• The Site. The Site's content, design, and branding belong to Web Shopping Systems and may not be copied or reused without our permission.
• Confidentiality. We keep your Client Materials and non-public project information confidential. We use them only to perform the Services, except as required by law or described in our Privacy Policy. A non-disclosure agreement is available on request.

10. Disclaimers, Limitation of Liability, and Indemnification

Disclaimers. We perform the Services with reasonable skill and care. Except as stated in these Terms, the Site, Portal, and Services are provided "as is," without any other warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that your site will be free of every vulnerability, error, or interruption, or that third-party hosting, software, or services will keep working with our deliverables.

Limitation of liability. To the fullest extent the law allows:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities.
• Our total liability for any claim relating to a Service is limited to the amount you paid us for that Service.
• These limits do not apply where the law does not permit them.

Indemnification. You agree to defend and hold harmless Web Shopping Systems from claims, losses, and costs, including reasonable attorneys' fees, arising from:

• Client Materials or access you provided that you did not own or have authority to provide.
• Your breach of these Terms.
• Your violation of any law or of anyone else's rights.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules.

Any legal dispute arising from or relating to these Terms, the Site, the Portal, or the Services will be heard exclusively in the state or federal courts located in Clark County, Nevada. You and Web Shopping Systems consent to the jurisdiction and venue of those courts.

Before filing a claim, please email info@webshoppingsystems.com with a description of the problem. We will both try in good faith to resolve it informally within 30 days.

12. Changes, Termination, and General Terms

• Changes to these Terms. We may update these Terms. We will post the new version on this page with a new effective date. For material changes, we will also notify registered clients in the Portal or by email. Changes do not affect projects already paid for unless you agree.
• Termination. We may suspend or close Portal access if you breach these Terms. You may close your account by emailing info@webshoppingsystems.com. Sections that by their nature should continue, including payment, ownership, confidentiality, disclaimers, limitation of liability, indemnification, and disputes, survive termination.
• Entire agreement. These Terms, our Privacy Policy, and any written estimate for your project are the entire agreement between you and us about the Services.
• Severability and waiver. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver of it.
• Assignment. You may not transfer your rights under these Terms without our written consent.
• Trademarks. Claude and Claude Code are trademarks of Anthropic. Web Shopping Systems is not affiliated with or endorsed by Anthropic.

Questions about these Terms? Email info@webshoppingsystems.com or call 888-508-0830. For problems using the Site or Portal, email support@webshoppingsystems.com.